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Direct your callers easily through your IVR or Virtual Receptionist. Easy to configure.

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Route your callers to a call queue until an agent is free to take their call.

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Record individual calls or set to record all calls by default. Perfect for audio contracts and agreements.

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Upload your music or messages and make being on hold interesting and fun for your callers.

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Never miss a call. Get your voicemails sent directly to your email so you can pick up on any device, any time.

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Call routing based upon time schedules and time zones. This way you can be sure your customers always reach you.

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Manage your inbound calls.

Each inbound call can be treated differently and it’s simple for you to set up in the Cloud PBX. Send calls to voicemail after hours or when you’re busy, set up a simultaneous ring to always call your mobile as well, or route your calls through an IVR to a queue.

Your own Virtual Receptionist.

Direct your calls to different areas of your business with the Cloud PBX Auto Attendant. This is your virtual receptionist. Simply create your recording and then setup the call flow, like “press 1 for sales, 2 for accounts or 0 to speak with someone in our team”. It’s so easy to do.

Setup a call queue.

If you have higher volumes of inbound calls you can have these queued until your agents are available. You can let callers know where they are in the queue and anticipated wait times. You have full control of how you set this up in the Cloud PBX.

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type=”1_2″ layout=”1_2″ last=”yes” spacing=”yes” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” border_size=”0px” border_color=”” border_style=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” class=”” id=”” min_height=”” hover_type=”none” link=”” border_position=”all”][fusion_separator style_type=”none” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” sep_color=”” top_margin=”” bottom_margin=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” /][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” class=”” id=””]Forward Your Calls[/fusion_text][/fusion_builder_column][fusion_builder_column type=”1_2″ layout=”1_2″ last=”no” spacing=”yes” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” border_size=”0px” border_color=”” border_style=”” 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Setup your outbound call fowarding.

Now you can manage your outbound call flow settings from anywhere. Cheap Tollfree’s Cloud PBX is quick to set up Caller ID and Privacy as well as setting PIN codes for restricting calls.

Edit your outbound call settings easily.

The features available in a fixed wire PBX are now available online so you can make the changes yourself without the need to call in an expensive engineer or consultant.

Using simple and easy to use web based tools you can configure your outbound call settings yourself.

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See what’s happening, from anywhere.

Check your Cheap Tollfree Cloud PBX account any time, from anywhere, to see how your business is communicating. You can quickly check your balance, add credit to your account, configure auto top-ups, view your bills and change your plan.

View your call records.

Every call that is made, whether it’s inbound or outbound is logged in the Call Data Records (CDR). You can view this information online or you can export this as a *.csv file to create your own reports.

Easily get access to call recordings.

You can enable call records for both inbound and outbound legs of your call. You can easily download call recordings from your account or have these sent directly to one of your email accounts.

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